Comprehensive Services Tailored to Your Needs
We offer a comprehensive suite of services designed to simplify your patient communication and enhance your practice’s efficiency. From appointment scheduling to call routing to insurance verification, and everything in between, we handle it all with precision and care. Choose from our affordable plan options or let us customize something specifically for your practice.
After Hours Support
We understand that healthcare professionals need uninterrupted support to deliver quality patient care, even outside regular office hours. Our after-hours availability ensures that calls are handled promptly and professionally, maintaining the highest level of patient satisfaction round-the-clock. Experience the peace of mind that comes from partnering with KlickWorksMD.
Live Call Answering
We believe in the importance of human connection in healthcare. That’s why our dedicated team of professionals is here for you and your patients, providing 24/7 availability to deliver prompt, HIPAA-compliant answering services. Rest assured that every call will be answered by a live person, guaranteeing that your patients receive the support they deserve, whenever they need it.
Follow Up & Reminders
Experience the benefits of a dedicated physician’s answering service that excels in the critical task of reaching out to patients for post-visit follow-ups, medication adherence reminders, and important communications. Our comprehensive solutions are designed to meet the unique needs of healthcare practices like yours, ensuring ongoing communication and patient engagement.
Appointment Scheduling
You can trust our skilled team of virtual receptionists to handle all aspects of appointment management with professionalism and precision. Whether it’s booking new appointments, rescheduling existing ones, or handling cancellations, our team is available to ensure that your appointment schedule remains organized and optimized.
Call Routing & Message Taking
Our skilled virtual receptionists expertly triage and route calls to the appropriate department or healthcare professionals. We connect patients with specialized care and direct urgent inquiries to on-call physicians. We promptly and accurately record messages to prevent any risk of missed or miscommunicated information.
Bilingual Spanish Support
Our bilingual team excels in delivering exceptional patient interactions, seamlessly adapting to both English and Spanish language preferences. Every engagement is characterized by unparalleled professionalism and genuine empathy, aiming to make each patient feel truly valued and cared for throughout their experience with us.
Back Office Support
Unlock the potential of back office support services to foster genuine patient connections and drive business growth. Our comprehensive solutions cater to your operational needs while leveraging powerful communication channels like SMS and live chat.
Insurance Verification
Experience a smoother, more efficient insurance verification process. We take the burden off your staff, allowing them to focus on patient care while we support your practice’s success and ensure optimal financial outcomes.
Sales
Our skilled inbound/outbound sales team is equipped with the knowledge and expertise to effectively engage with potential customers, promote your services, and drive successful conversions.
Ready to Revolutionize Your Patient Experience?
Say goodbye to missed calls, frustrated patients, and administrative headaches. Partner with KlickWorksMD today and let us take care of the phone calls, so you can focus on what truly matters – providing exceptional care to your patients.
