Blogs & News

As the holiday season approaches, medical practices often face a surge in patient calls, appointment requests, and scheduling adjustments. Many patients seek care before the holidays, and others need to know your practice’s holiday hours or reschedule appointments. At...

As the temperatures drop and the holiday season approaches, medical practices experience a surge in patient inquiries and appointments due to cold and flu season. This increased demand can strain your front desk staff, leading to wait times and potentially...

October is Breast Cancer Awareness Month, and it’s all about shining a light on breast cancer, its impact, and the importance of early detection. As medical professionals, you’re on the front lines, educating your patients, offering compassionate care, and guiding...

At KlickWorks, we know exceptional patient care and business success go hand in hand. When American Vision Group (AVG), a leading national eye care services network, faced challenges in managing surging call volumes, they turned to us for a solution. Here's how our...

With the school year ramping up, healthcare providers like you can expect an increase in patient appointments, sports physicals, eye exams, and flu shots. To ensure your practice handles this busy period efficiently, here are some key strategies for managing the surge...

Every interaction, from the initial phone call to the follow-up appointment, shapes the perception patients have of their providers. In today's digital age, where convenience and personalized service reign supreme, medical answering services emerge as a vital tool for...